Terms of Service

 

Terms of Service

  • By checking the box and signing up for Tree Frog Social LLC. services, users are agreeing to the following terms of service, which Tree Frog Social LLC. has the right to modify with or without notice to users.
  • The purpose of Tree Frog Social LLC. is to increase awareness of personal and/or business social accounts including but not limited to Instagram. The rights, regulations and terms of services of all social media platforms will be respected by Tree Frog Social LLC. and its users.
  • Tree Frog Social LLC. is not responsible for the actions of any social media account (including but not limited to likes, comments, shares, account follows etc.) and cannot and will not guarantee any specific amount/number of new followers on users’ social media accounts in any specific amount of time.
  • Although Tree Frog Social LLC. works directly with various social media platforms, Tree Frog Social LLC. is not owned or affiliated with any social media platform including but not limited to Instagram, Twitter, etc.
  • Tree Frog Social LLC. has a 24hr email (support@treefrogsocial.com) and call services (833-386-8226 ext. 2) for an easy and convenient customer service experience. Users will need to contact Tree Frog Social LLC. customer service team in the event any login credentials for social media accounts utilizing Tree Frog Social LLC. services are updated/changed.
  • For users to gain access to Tree Frog Social LLC. services to increase social media growth, login credentials may be necessary to connect with Tree Frog Social LLC. programs. Users will login securely through platform API access tokens. Usernames, passwords and other personal information will be unavailable to any third party.
  • Once trial or discounted service period is complete, user’s subscription will be set to continuous auto-renewal payments of the agreed package price. Payment will be automatically authorized 30 days after initial registration.
  • Customers are responsible to notify Tree Frog Social LLC. of any credential updates, including username and password changes. Tree Frog Social LLC. is not responsible to honor any requested refunds for inactive service time due to the loss of access to a customer's account because of credential changes. Tree Frog Social LLC. is additionally not responsible for any account inconveniences due to a username change on the users behalf.
  • In the event a user’s social media account becomes inhibited to use in any way, Tree Frog Social LLC. will not be responsible for any actions or supporting causes that could/would be claimed to be an issue. Tree Frog Social LLC. is not responsible for any service that is inhibited by the results of user or 3rd party activity.
  • Tree Frog Social LLC. will not honor complimentary "account pauses" requested by users wishing to resume Tree Frog Social LLC services at a future date. Users must instead opt to "freeze" an account subscribed to Tree Frog Social LLC. services for a $5/month "freeze" fee to retain their established account.
  • Although state-of-the-art security systems are utilized by Tree Frog Social LLC. to protect all clients/users and account/personal information, Tree Frog Social LLC. will not be held responsible for any consequences resulting in any security breaches and/or data losses. All users should be cautious of any personal information on the internet in general.
  • Tree Frog Social LLC. will continue executing all agreed upon services and continue billing the user until the user cancels or notifies Tree Frog Social LLC. in the appropriated manner by submitting an official cancelation request at https://www.treefrogsocial.com/cancellation-request/ to cancel Tree Frog Social LLC. services. Cancellations are effective immediately.
  • When canceling services with Tree Frog Social LLC., users must allow Tree Frog Social LLC. up to 72 hours of processing time to guarantee confirmed cancellation. Users who request a refund for any payments made during this processing period are not necessarily entitled to a refund.
  • Refunds will not be granted to any user with an active account and/or an account that had not experienced any major technical issues. Refunds are ultimately at the discretion of Tree Frog Social LLC.
  • Tree Frog Social LLC. has the right to end services pertaining to any user’s account as well as inhibit any user’s access to Tree Frog Social LLC. in the future. In this case of termination, users will not be granted a refund.